Published Sep 19, 2024 56 min Innovating with AI: The latest insights from SaaS companies leading the way
Published Apr 17, 2024 55 min Start Good Trouble: Finding product-market fit, founder-led marketing, and getting into YC
Published Sep 5, 2023 64 min Improving support quality while embracing AI: Strategies from Intercom and Klaus
Published Jan 18, 2023 4 min A modern primer for retaining customers: Strategies from Intercom, Productboard, and FullStory
Published Jul 15, 2021 6 min How to use Intercom to generate more leads and close bigger deals – faster
Published Aug 18, 2020 6 min Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently
Published May 6, 2020 5 min Built for you: Resolution Bot, API 2.0, permissions, and more to help you scale
