Nessa Morrissey

Published Jul 26, 2022 2 min

What is call deflection?

Published Jul 26, 2022 3 min

What is conversational AI?

Published Jul 26, 2022 3 min

What is a conversion rate?

Published Jul 26, 2022 2 min

What is customer activation?

Published Jul 16, 2022 5 min

What is a customer data platform?

Published Jul 12, 2022 2 min

What is omnichannel support?

Published Jun 14, 2022 4 min

What is a sales-qualified lead (SQL)?

Published Jun 14, 2022 4 min

What is a push notification?

Published Jun 14, 2022 3 min

What is tiered support?

Published Jun 14, 2022 2 min

What is customer cohort analysis?